Robyn : Kangaroo Point

Thank you for your good service.


Joanne & Mark : Ashgrove

Our family has recently installed the Sonos system in our home and we could not be happier with the Sonos product and the service we received from Automated Concepts in educating us about it and installing it. All members of our family are enjoying using Sonos – it is easy to use and a great addition to our home.


Ken : Redbank Plains

I would like to commend the work done by Robbie today. He did a most neat relocation of the mast and fitted a new antenna.


Bernice & Graham : New Farm

I would like to thank you for your friendly and informed servicing of our equipment in Aquila apartments. It was a pleasure having you visit … and John, thank you for all the info so happily given.


Greg : Arana Hills

Thanks to Chris for prompt attention to my request for a quote and the subsequent work completed by Jonny. Also appreciated the many courtesy calls from your friendly office staff advising of the changing ETA for Jonny to arrive for the job. Very happy with the result and will recommend Automated Concepts to all and sundry.


David : Stafford

Hello Chris – many thanks for putting me on track for fixing my TV audio problem. All good now. I’m so pleased you told me you could sell me a Samsung TV. My time frame for the purchase is about 18 months away. I will definitely give you the nod to supply me with a set when I’m ready to buy. I’ve always had a very high regard for your company and the clever blokes you employ.


Don : Wilston

Hi Chris, thanks for doing that job so promptly, it all looks great!


Christine : Wakerley

Just a short note to let you know that this installation was completed for me yesterday, and I’d like to express my thanks and gratitude to your company for the excellent work your reps did. They were extremely friendly, very considerate, did their best to make sure the installation occurred with minimal problems and hassles for me.

The main installer worked at our place from 7am until past 5pm – a solid days’ work in anyone’s book and we are very, very pleased with the results. He put in the effort to make sure the outcome was top class, and even when he was just preparing the quote for me, he went to a lot of trouble to understand what could be achieved and that our needs could be met.

So, thank you to your company, and in particular, the rep who attended my premises (whose name unfortunately I have forgotten), who delivered excellent service to us.

Paul : via hipages

Did a good job


Diana : via hipages

I was very pleased with how Automated Concepts completed the job. Reasonable price, and excellent communications. Thank You


Judy & Ian : Beachmere

I just had to write to tell you how blown away I am with the after sales service you have provided in an era that most companies are quick to remind you “that you are out of the warranty period”.

We had our system installed for a few years (which I must say was absolutely thrilled with as it was everything you said and more) and had a little problem with salt corrosion as we live directly on the bay. When we called, Chris came and inspected personally with Robbie who was on site during the initial installation.

The icing on the cake came when the sound system decided to collapse and only had one speaker working and entertaining was happening in a few days. When I phoned Chris, he immediately insisted that Robbie would drop everything and come and rectify the situation. Chris insisted that he wants happy clients especially over a holiday period when you can enjoy the benefits of having such a system.

On arrival and rectifying the simple problem we had with the sound system he also checked all our home theatre equipment to make sure it was in top order and also our security system – now I call that “Gold Class” service.


Al : Kedron

Chris O’Toole and his staff from Automated Concepts are one the most professional, honest, hard working companies you could hope to hire for any of your home theatre needs and as a bonus they are genuinely nice guys.


David & Chris : Aspley

Thanks very much for your absolutely wonderful customer service, your professionalism, friendliness and your sense of humour regarding our “little problem”.

You are a great team, and we will certainly pass on the good word to anyone who may need your services.


Heather & Keith : Taigum

Our thanks to both yourself and John for checking our TV antenna, moving it and putting an extra TV point in our reading room.

John was very professional, did a great job – we now have a great picture on all TV sets.

We would have no hesitation in recommending your company to anyone.